1. Who we are

Expansion Horizon is an international business-development brand operated by the following primary data controller:

For enquiries and engagements relating to the European Union, relevant information may also be processed by our EU coordinating or contracting entity:

Privacy enquiries and requests may be sent to info@expansionhorizon.com.

2. Personal data we collect

Depending on how you interact with us, we may collect:

• your first and last name;
• company name and company type;
• work email address;
• telephone or WhatsApp number, when voluntarily provided;
• the content of your enquiry, including your target market, objectives and service requirements;
• subsequent correspondence and business communications; and
• limited technical data such as IP address, browser information, timestamps and security logs.

Please do not submit sensitive personal data through the website unless we specifically request it and there is a lawful reason to do so.

3. How and why we use personal data

We may use personal data to:

• receive, review and respond to your enquiry;
• assess whether our services are suitable for your business objectives;
• prepare proposals, arrange discussions and take steps before entering into a contract;
• manage ongoing business relationships and maintain appropriate records;
• protect the security and proper operation of our website and systems;
• establish, exercise or defend legal claims; and
• comply with applicable legal, accounting and regulatory obligations.

Legal bases where the GDPR applies

Depending on the circumstances, processing is based on steps requested before entering into a contract, performance of a contract, our legitimate interests in responding to and developing genuine B2B opportunities, compliance with legal obligations, or consent where consent is specifically requested.

Submitting an enquiry does not automatically subscribe you to unrelated bulk marketing. Where marketing communications are sent, they will be handled in accordance with applicable law and will include an appropriate way to opt out.

4. Who may receive your data

Personal data may be disclosed only where reasonably necessary to:

• Vostok Intertorg s.r.o. for relevant EU enquiries and engagements;
• authorised personnel and contractors supporting Expansion Horizon;
• website hosting, email, form-management, security and IT service providers;
• professional advisers such as accountants, auditors or legal advisers; and
• courts, regulators or public authorities where disclosure is legally required.

We do not sell personal data.

5. International data transfers

Expansion Horizon operates between the United Arab Emirates and the European Union. Your information may therefore be accessed or processed in the UAE, Slovakia, or other countries in which approved service providers operate.

Where applicable law requires additional protection for an international transfer, we take steps designed to apply an appropriate transfer mechanism and contractual, organisational or technical safeguards. You may contact us for further information about safeguards relevant to your data.

6. Data retention

General enquiry information is normally retained for up to 24 months after the last meaningful interaction. If an enquiry leads to a client, supplier or other contractual relationship, relevant records may be retained for longer where required for contractual, accounting, tax, regulatory or legal purposes.

Data may be deleted or anonymised earlier when it is no longer reasonably required, or retained for longer where necessary to establish, exercise or defend legal claims.

7. Cookies and technical storage

The website may use cookies or similar technical storage that are necessary for security, form submission and core website operation. As of the date of this Policy, we do not intentionally use advertising cookies or non-essential analytics cookies.

If non-essential analytics or advertising technologies are introduced, this Policy and the website’s consent controls will be updated where required.

8. Data security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. No method of internet transmission or electronic storage can, however, be guaranteed to be completely secure.

9. Your rights

Subject to applicable law and any relevant limitations, you may have the right to request:

• access to and information about your personal data;
• correction of inaccurate or incomplete information;
• deletion of your personal data;
• restriction of or objection to certain processing;
• data portability, where applicable; and
• withdrawal of consent where processing is based on consent.

You may also have the right to lodge a complaint with the competent data-protection authority in your country or jurisdiction. To exercise a right, contact info@expansionhorizon.com. We may need to verify your identity before completing a request.

10. Automated decision-making

We do not use information submitted through the contact form to make decisions that produce legal or similarly significant effects solely by automated means.

11. Children’s data

This website is intended for business users and is not directed to children. We do not knowingly collect personal data from children through the enquiry form.

12. Third-party websites

The website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or data handling.

13. Changes to this Policy

We may update this Privacy Policy to reflect operational, legal or technical changes. The current version will be published on this page with an updated revision date.

14. Contact us

For privacy questions, requests or complaints, email info@expansionhorizon.com.